Apr 14

Build a Culture of Trust

This blog post by Jennifer Miller inspired me to write this post.  Right in the beginning she asks whether in a business decisions are made quickly and how many people are CC’d or BCC’d emails.  Talk about getting to the heart of the matter quickly!

The article then discusses how there is no halfway in trust. For me, it’s like loving chocolate–we either do or we don’t.  Either a leader trusts their troops, and other colleagues, or they do not.  “Trust but verify” is not an option. She also discusses how trusting takes courage (at work and at home), and provides 5 great techniques for implementing or expanding trust in our organizations.

In addition, when we trust others we are open to learning from them. Talk about courage!

I felt that one of her techniques is a great place to use one of my favorite language switches… the word “and” in place of “but”.  Here’s my comment:

“The last sentence of point #4 is a perfect opportunity to use “and” in place of “but.” The word “but” almost always gives a negative impression.

Think of how powerful the sentence is with that change made:
“Yeah, you make a mistake… AND I still trust you.”



Apr 05

Does Wanting to Make Money Mean We Are Greedy?

Here’s a GREAT blog post and personal exercise to complete from Ewan Townhead of Waking Up the Workplace.  Enjoy!

Sep 21

All my heart…

From the Buddha

“Your work is to discover your world and then with all your heart give yourself to it.”

Thank you.

I want so badly to know how to put together a grand plan to execute this ideal.  Too funny.  When I stop and take a deep breath I know that is not possible.  The best way to live as the Buddha recommends is to be present in each and every moment, breathing deeply and opening to my heart.


This wonderful quote is from one of my favorite websites, Interlude: An Internet Retreat.  It has been the browser home page on my computer for 15 years and I bless them for all the peaceful moments.

Aug 24

Even Seth Godin…

Seth Godin is possibly the most published and widely recognized writer of business advice–books, blogging, and lots more.  His forte is marketing which is why I know of him and have read a few of his books and get daily emails with his blog posts.

I am pleased to report that Open Hearted workplaces (and the rest of life) is now supported by this business sage.  Thanks Seth!  To see his blog post, go here.

The last book I read from Mr. Godin is “Tribes”, a wonderful insight into being all we can be.

Jun 07

Success in trying?

I am trying a lot of new things lately and realize that my fear of failure is the main reason I have avoided them in the past. As I take these steps, I am becoming more comfortable with the idea of failing for a few reasons. I do believe that failure contains useful lessons. There are all the usual platitudes to support this theory–doing better next time, experience to build on, etc.

In addition… just trying is a success!

Getting out of my comfort zone and just trying is that first step on a journey that can be the most difficult.  Perhaps trying will be easier now that I realize even small tries are a success.

Please share any new tries or first steps you have taken lately.

Apr 18

My Dad

I am incredibly lucky to have parents who I love tremendously and who have been very good to me–always.  Thank you Mom and Dad. I have tried to express my gratitude to you in person and with others, but have not really taken the time to write it down at length or share publically, so here it is.  Dad, since you are the eldest, I thought I would start here. I’m not sure how you managed to combine being strict and demanding with love and support, but you did and I appreciate it now (and have for a couple of decades), though there were times as a kid when I was quite frustrated.  That emotion gave me the strength to work through situations where I would have been lazy.  Here are some of my favorite moments in my life with you as my wonderful father:

  • Even as you have gotten older and more quiet, you still laugh out loud regularly.

    Who's laughing more, Dad or his great-granddaughter?

  • Doing the right thing is tantamount for you, even when others disagree.
  • At your 90th birthday dinner, I received some of my favorite advice from you, “You’re about as happy as you make up your mind to be.”  You didn’t remember that the quote is from Abraham Lincoln, but just let it’s meaning guide your life.
  • Going camping when we were kids–how you spent days beforehand making sure everything was organized and in good working order, every contingency covered.  I knew that we would have every thing we needed when our family was off the grid on the beach in Mexico.  Even now, decades later I love the thought that our family spent a week not needing running water or electricity or to be connected in any way, except when we went into town for a wonderful Mexican fiesta lunch.
  • That you know how to fix anything–except my doll that got crushed.  I don’t remember it happening, but I love the story that mom tells of when I was about two and my doll was mangled beyond recognition.  I came to you in tears with her in my arms, saying “Fix it daddy.”  You couldn’t bring dolly back to life, but even at 2 years-old I knew.

I have been scanning some old photos so I can share them with my brother and it has been a wonderful trip down memory lane, plus some new trips into Dad’s past that I had not paid much attention to.  Enjoy! (click on each photo to see a larger version)

Jan 05

Open Hearted Advice from Albert Einstein

“A human being is a part of the whole called by us universe, a part limited in time and space. He experiences himself, his thoughts and feelings as something separated from the rest, a kind of optical delusion of his consciousness. This delusion is a kind of prison for us, restricting us to our personal desires and to affection for a few persons nearest to us. Our task must be to free ourselves from this prison by widening our circle of compassion to embrace all living creatures and the whole of nature in its beauty.”

~ Albert Einstein

…with an Open Heart.

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